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About Free Shipping

We never dreamed that demand on our services would be so high so soon, and we know and admit that our standard shipping methods have become slow because of this demand - As a thank you  for your support, and patience as we iron all the kinks that come with a new website design; we have removed our standard shipping charge, however this is a "No Frills" option with no tracking.

Everything you order has free shipping* We are working hard to improve shipping methods and options!

In early February production stops for holidays; please try to order as soon as possible before this holiday period, first come first served.
Please consider using FedEx for urgent, bulk or track-able orders.

*We can't swing it for FedEx sorry, still have to pay for that, but it is faster!

Free Shipping times and notes on delays

  • Barring any unforeseen postal service delays, shipping times are from 8 - 12 business days after processing.
  • Free shipping times Delivery dates are not guaranteed and may include extra transit time because of unforeseen delays. Late deliveries are always a possibility, however, we will try our best to ensure all deliveries arrive on time.
  • All products are shipped from our manufacturers in China
  • Shipping times may be extended during holidays and during times of high demand.
  • Registered/tracked shipping may be introduced in the future with a surcharge
  • Use FedEx if you want to track your orders and receive them quickly after manufacturing (FedEx is expensive but highly recommended for very large orders)

Changing/Modifying and Cancelling orders

  • Changing/Modifying Shipping Address: If you need to update or change the shipping information on an order you have submitted you must contact us as soon as possible (With-in 48hours) so we can change it for you. We will not be held responsible for non-delivery of orders due to wrong or incomplete address entry.
     
  • Cancelling orders: All orders submitted are final and normally can't be cancelled, we reserve the right to refuse order cancellations if...
    • It is to late and your order is already in production by time your request is received.
    • Your order was placed over a weekend or holiday.
    • You change your mind and no longer wish to receive your order.
    • You do not agree with shipping times after your order is submitted
    • You disagree with any cost of your item after you confirm your order.
    • You made an error with your design or photo.

    Please check your designs and products very carefully before confirming your order!

  • Cancellation Refunds: Please contact our Support Email immediately if you need to cancel your order. If it is not to late we will delete your order and issue your refund by way of credit (cashdollar). If your Credit refund is more than $25 (US Dollar) you can have it sent to your PayPal account. Enter your details in the Payee Information page. Your payment will be sent on the 1st or 16th of the month, if those days fall on a weekend or holiday, payment will be on the next business day.
 

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